Hello!
I looked at your website and the chat button is not currently visible (9:15am EST), but I looked at your code and I found chat code between comments that reads:
"...HumanTag Monitor. DO NOT MOVE! MUST BE PLACED JUST BEFORE THE /BODY TAG"
This code is not right before the end body tag, which might be causing a problem. You may have modified your store before I looked at it, but if you want to add the live chat button next to your search bar, it will require some minor layout changes of the search area with CSS. Are you comfortable working with CSS?
An alternative to this would be leaving it below the left navigation. Most websites that I have worked on place their live chat button in the left navigation or on the right side of the header.
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Sarah J.
Last edited by pixel; 05-28-2008 at 10:33 AM.
Reason: missed comment
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