You have to be very, very clear with the customer that any customs/brokerage fees are to be paid by them. They can be pricey, also, so you may want to contact UPS/FedEx to get some ideas on pricing so you can inform your customers, or give them a ballpark figure. I used to mail to Canada via USPS and they don't seem to collect any fees.
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Jan Gray
Forum Moderator
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